What is the maximum allowable delay for remote monitoring facilities to contact a monitored property?

The maximum allowable delay for remote monitoring facilities to contact a monitored property is 90 seconds. This requirement is in place to ensure that any potential emergencies, such as a fire alarm activation, are addressed promptly. A quick response can be crucial in minimizing damage and protecting lives. In many jurisdictions, standards are established to ensure that monitoring services take actions in a timely manner to notify property owners or emergency services, thereby facilitating a swift response to any incident.

This timeframe is typically chosen based on industry best practices developed through experience and research in emergency response scenarios. It strikes a balance between allowing enough time for the monitoring facility to accurately assess the situation and ensuring that urgent matters are not delayed unnecessarily.

Other timeframes such as 30 seconds or 60 seconds may be considered too short for the necessary assessment, and 2 minutes could potentially compromise the safety of individuals and property. The established 90 seconds provides a standard that aligns with safety priorities in emergency situations.